Superior Moving Systems Inc

I had to mark one star, but they don’t even deserve the one star. Doubled estimate after Penske truck loaded (no company moving truck).Theownercalled wanting more money since truck loaded up-part of their scam. My sister used them and as soon as her furniture was loaded, she also got a call from Hector demanding more money from her as well. That’s their scam!). Sent blank BOL. No inventory given to me of what they loaded nor unloaded, even after contacting Hector (the owner) and Emanuel (works phones). Wasn’t given delivery date until day before delivering. Asked many times prior. No COMPANY address or phone number on their BOL. My piano is destroyed (charged $250 extra).Both back legs to one of my dining room chairs are completely broken off and nowhere to be found, which ruined my dining room set. My curio cabinet is missing back legs. The movers leaned it up against my wall so it wouldn’t fall over. Deep scratches on just about everything they unloaded. The wooden piece where you lay your sheet music on piano is completely broken off the piano. Piano scratched terribly. Solid cherry Kincaid antique four poster bed missing one post, which ruins bed and matching mirror on dresser had a hunk of cherry wood busted completely off so it’s ruined. My boxes marked FRAGILE in every conceivable place to look are totally crushed. I can’t bring myself to look at the contents after seeing my furniture ruined. I’ve tried numerous times to contact Superior Movers, but feel they’ve blocked my cell number. These people are scammers who tell you one price and then want more after loading your furniture. They demand payment BEFORE UNLOADING because anyone in their right mind would not pay them a dime if they were able to inspect your furniture after delivery while the movers are still on your property. I went through a broker (major crooks) called US INTERSTATE VAN LINES out of West Palm Beach, FL. They sold my moving job to Superior Movers although the paperwork they sent said H&C Trucking Express would be picking up. I’ve left several messages for Michael at US INTERSTATE VAN LINES, but they won’t respond by email, text or answer when I call (blocked my number). I have before and after pictures of my furniture or what’s left of it. My sister used these scammers as well. They made her pay extra after truck loaded and damaged her furniture as well. Hector did nothing to rectify situation. This company and US VAN LINES should definitely be investigated for interstate fraud. They both should be shut down and never allowed to scam or steal from a consumer again. I’ve spent countless hours trying to contact them. Useless. If they do text back, it’s a very rude and unhelpful response. Now I find out from their so-called cargo insurance company, I must go through arbitration, which is their arbitrary. WHAT???? That isn’t fair from the get go. All I can say is I hired them in good faith, paid as I was told and they did not hold up to their deal. My furniture is destroyed. What’s not destroyed is missing, scratched, missing legs, or huge chunks of wood knocked off.

My question is:HOW ARE THEY ALLOWED TO CONDUCT BUSINESS IN THE USA WHEN THEY OBVIOUSLY ARE TOTAL CROOKS AND SCAMMERS?

I don’t even think their licenses are in effect any longer. They transported my furnishings across two state lines; Virginia and Tennessee.

As far as reviews go, both companies only show positive reviews and do not allow negative reviews to be seen. And believe me, they both have HORRIBLE reviews, just have them hidden.

CROOKS ALL THE WAY AROUND. CHARGED $5000 and all my furniture is either non-usable any longer, scratched horribly or have chunks of wood knocked off.

DO NOT USE SUPERIOR MOVING, H& C TRUCKING EXPRESS OUT OF NEW JERSEY AND ESPECIALLY DO NOT USE US INTERSTATE VAN LINES (they aren’t movers, just a booking company who sells your job to the highest bidder to moving companies that are SO BAD they can’t get jobs on their own.

SCAMMERS, FRAUDS AND CROOKS FROM BEGINNING TO END.

BEWARE!! I cannot warn you enough.

I totally was scammed and had my estimate doubled. Then the movers they sold job to also demanded more money AFTER truck was loaded. CROOKS!!!!!

Is there anyway I can make them pay for my damaged furniture without dealing with their insurance company and their arbitrator?

Who regulates these companies? Who else can I contact about these ruthless scammers? If anyone knows how to help me, I would greatly appreciate.

Move size: Partial Move Service cost: $5000

Superior Moving LIED on multiple occasions;
Lied about the Cost; quoted $2,565 for cross country move and ended up being $8,000.
Lied about delivery dates;
Lied about how our goods were being shipped;
Damaged over 75% of our goods;
Awful customer service;
No one answers the phone or returns voicemails for days when we have no idea where our home goods are, or when they will arrive;
Quite simply, they are frauds, liars, and should not be allowed to be in business. I sincerely hope they are held responsible for the multitude of customers they have mistreated. Either through legal ramifications, or by the Better Business Bureau, who we are filing a Complaint with. They used to be called "NO HASSLE MOVERS", but I think they changed their LLC because of so many horrible reviews.

NIGHTMARE EXPERIENCE WITH SUPERIOR MOVING. I urge you to look elsewhere for movers.

Move size: 2 Bedroom Home Service cost: $8000

This moving company help me from start to finish. They help me move out to my new home. My wife is satisfied with the job that you guys did. You guys provide me great quote and the price was great. I'm going to recommend to all my family members and friends this moving company. Sales representative was professional and kept the move perfectly in position towards the date. All of my item were not damaged. I'll use you guys in near future. Thank you for all of what everything went. Well thank you for all the support in helping me and being a real company. You guys are five stars and above. I'll use you guys again because yesterday to me with care and kept it real with me. You guys hooked it up with a great price. Thank you for the great movers that also were motivated and try to get the job done.

Service cost: $6000

It's moving company help me from start to finish to get me out of my house. I was surprised how great of a job they did, because for the most part moving is really difficult and it's hard to decide on which moving company to go with. I just want to thank you guys for the good job that you guys did to get me up and moved up with a great moving company. I appreciate everything they did. I will recommend family members and friends to this moving company. I just wanted to take the time to thank you guys with this review and everything that you did that was made possible for me. Thank you very much.

Service cost: $6000

Superior did such an amazing job on my move this was not my first move I have taken across country.. This one was a lot better then the last. I was a victim to a moving scammer the past so I really did my research one picking a movie company this time I saw that these guys owned and operated their own trucks as well as they were registered mover with the Better Business Bureau having an A+ rating really made me safe. They came out and wrapped all my furniture and I also had them do a full pack service I have a lot of fragile items in my home including the large antique curio cabinet I was really impressed with the quick turnaround time for delivery thanks again about superior.

Service cost: $5355

I was really stressed about picking a moving company this was my first long-distance move. I just got a new job in Florida coming out of college and I relocated myself and my family trying to take care of my parents. As well as start a career out of college I was really stressed about picking a company that was going to give me a guaranteed rate. Superior actually over quoted me a took a really detailed inventory and I touch base with them several times you for the picked us up. We were stopping on the way down to stay with family and North Carolina so it was nice they were able to store belongings for a few days then deliver to us in Florida when we got out here. The packing service made it so much easier I let them come in and do all the work for me my mom is really pickyabout all of her China and they did a great job packing that I would recommend this company to anyone looking to move long-distance thanks a lot Superior.

Service cost: $7244

I have been relocating quite frequently for the last 6 years and I have always hired Superior Moving Systems to handle the moves. I hired them last in April to move my belongings. They were great as usual. My crew leader was a very experienced man and he was great at directing his men. All 4 movers worked very efficiently. I know for a fact that they never overcharge me. in fact, on several occasions, they have undercharged me! I am sticking to these guys for all my future moves.!

Service cost: $4827

They were in touch with us all the time
Review: Great communication is an important feature for every company and not just movers.Superior Moving Systems proved it to me every time. They were constantly in touch with my family members and me. The crew always asked if the things are in place, where and how to take them. They were proactive and very careful.

This is my second time with the movers. It was suggested to me by a close friend of mine. After witnessing their quality and communication, I hardly have a reason to pick someone else ever. These people will be there for me every time and for every more. I am really thankful to the entire crew.

Service cost: $4256